Commercial Sales Support

This role ensures the seamless operation of the sales support process, with primary focus on post-sales support. Responsibilities include managing customer databases, addressing customer inquiries, and providing vital administrative support to the sales team.

• Provide administrative support to the sales team by preparing sales reports, managing customer databases, and maintaining accurate sales records.
• Collaborate with sales representatives to address customer inquiries, share information about products and services, and facilitate the sales process.
• Coordinate with other internal departments in headquarters to deliver a seamless customer experience, from first customer touchpoint through delivery and after-sales support.
• Conduct spanet research to identify potential business opportunities and share actionable insights with the sales team.
• Provide any additional support as required.

• Bachelors degree in Business, Marketing, or related field is desirable.
  Minimum of 2 years of experience in an airline or travel industry sales support role.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
• Strong organizational and time management skills, with the ability to manage multiple priorities and meet tight deadlines.
• Keen attention to detail, with the ability to identify errors and inconsistencies in data.
• Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.
• Ability to work effectively in a team environment, collaborating with sales representatives and other departments to achieve sales targets.
• Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.