Every WestJet journey has the potential to enrich lives; a career with us is no exception. 

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global. 

Join us, this is where your career story takes off.

Overview of the role:

The IT Tech Ops Software Delivery team builds mission-critical software applications used by maintenance control, line maintenance and engineering teams to support aircraft safety, reliability and operational performance.

Reporting to the Manager of IT Tech Ops Software Delivery, the Software Developer – Tech Ops Software Delivery is responsible for developing, enhancing and maintaining custom software solutions that support WestJet’s Technical Operations organization.

This role works within a cross-functional team to design and deliver high-quality software that supports operational decision-making and maintenance workflows. The Software Developer contributes to engineering best practices, system improvements and delivery processes while continuing to build technical expertise across the full stack.

Success in this role requires a strong technical foundation, willingness to learn and adapt to new technologies, a collaborative mindset and the ability to contribute effectively within a structured development environment.

Key Responsibilities & Duties:

• Software Development – Develop, enhance and maintain custom software applications supporting Technical Operations systems and workflows.
• Systems Integration – Build and support APIs and service integrations with internal platforms, vendor systems and operational data sources.
• Code Quality & Standards – Participate in peer code reviews to ensure code quality, maintainability and alignment with development standards.
• Process Discipline – Follow established development processes, including coding standards, documentation practices and lifecycle procedures.
• Collaboration – Work closely with Product Owners, QA, DevOps teams and operational stakeholders to deliver reliable and well-tested solutions.
• Operational Support – Assist in troubleshooting production issues, investigating defects and implementing fixes for operational systems.
• Technical Documentation – Contribute to documentation of system functionality, APIs and technical implementations.
• Agile Delivery – Participate in sprint planning, backlog refinement, estimation and retrospectives to support delivery.
• Continuous Improvement – Contribute ideas and feedback to improve development practices, system performance and team processes.

Experience and Qualifications:

• 5+ years of experience working across the software development lifecycle, supported by a degree in Computer Science or equivalent technical background.
• Experience with backend development using C and .NET, with exposure to additional languages/frameworks (e.g., Node.js, Java) considered an asset.
• Hands-on experience with Dapper ORM or similar frameworks, along with foundational database design knowledge.
• Experience with front-end development using JavaScript/TypeScript and Vue.js or similar frameworks.
• Experience building and consuming RESTful APIs and working with system integrations.
• Exposure to Microsoft Azure services (App Services, API Management, etc.) is an asset.
• Familiarity with Agile tools such as Jira or Azure DevOps (ADO).
• Working knowledge of CI/CD pipelines, GitHub and modern deployment practices.
• Strong problem-solving and debugging skills with attention to detail.
• Effective communication skills and ability to work collaboratively across teams.
• Exposure to observability/logging tools (e.g., Splunk, Dynatrace, DataDog) is an asset.
• Familiarity with OpenAPI-based integrations, Infrastructure as Code or containerization technologies (e.g., Terraform, Kubernetes) is an asset.
• Experience with real-time data streaming (e.g., Kafka) is advantageous. 
• Airline and/or Technical Operations domain knowledge is an asset.

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Think we are a fit?  Apply now!  

About WestJet Group of Companies  

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.
 
As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.   

Our Safety Promise  

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.  

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.   

Our Commitment to Diversity and Inclusion 

We embrace what makes us each unique, and what makes us uniquely WestJet.  We welcome diverse skills, experiences, and backgrounds, and if youre passionate about this role, we encourage you to apply - even if you dont meet every qualification listed. WestJet is committed to inclusiveness, equity, and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talentwestjet.com.  

We value the time and effort you put into your application.  Our recruitment process is highly competitive, and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps.  We encourage you to explore future opportunities with us if this role isnt the right fit at this time.

For more information about everything WestJet, please visit WestJet.com.  

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