The Corporate Communications Specialist is a key member of Signature Aviation’s Corporate Affairs team, responsible for developing compelling content and communications that inform, engage, and inspire a variety of audiences, including team members, partners, community leaders and media, to strengthen Signature Aviation’s reputation with key stakeholders. The role supports a wide range of communications needs, from executive messaging and internal campaigns to media materials and thought leadership content, and is instrumental in ensuring consistent messaging is aligned with Signature’s brand and business priorities. This team member will collaborate cross-functionally with HR, Marketing, Operations, and IT to amplify Signature’s voice, promote its people and culture, and enhance its employer brand reputation across various channels. The ideal candidate is a skilled storyteller with exceptional writing skills, experience with media relations and issues management, and a strong understanding of audience-driven communication across traditional and digital platforms, who is enthusiastic and ready to continuously improve the reach and effectiveness of Signature Aviation’s storytelling.

Internal Communications

• Develop and execute internal communications that align with Signature’s values, key story drivers, corporate narrative, and strategic initiatives.
• Draft, edit, and distribute employee communications, newsletters, announcements, and content for various internal channels.
• Partner with HR and Operations to promote employee engagement, wellness, recognition programs, and culture-building initiatives.
• Support change leadership and management communications to ensure clear, timely, and empathetic delivery of key messages.
• Draft and prepare high-quality executive communications for C-level executives, ensuring alignment with tone, message, and business goals.

External Communications

• In partnership with the Director of Corporate and Digital Communications, develop press releases, media statements, executive talking points, and briefings when needed.
• Partner with the Corporate Communications team and senior leaders to create and manage thought leadership content, speeches, talking points, presentations, and Op-Eds for senior executives.
• Assist with media relations and corporate reputation efforts, ensuring alignment with broader communications strategies and key story drivers.
• Monitor the media inquiries inbox and voicemail to address media requests and ensure Signature’s response, serving as the media contact for inquiries on a rotational schedule.
• Contribute to external storytelling efforts, including community impact initiatives, people and culture, and sustainability.

Incident/Issues Management and Crisis Communications

• Support the Director of Corporate and Digital Communications in issues and crisis management, including the development of holding statements, FAQs, and coordinated messaging across stakeholder groups.
• In partnership with IT, build and maintain “dark site” webpages, email templates, and social-ready assets that can be activated rapidly during an incident or crisis communications.
• Collaborate with Corporate Communications leadership to update and rehearse digital response playbooks.

Measurement and Insights

• Monitor and report on the effectiveness of communication initiatives using quantitative and qualitative metrics.
• Pull data from email, intranet, signage, and volunteer platforms; build dashboards and monthly reports with recommendations to improve engagement and ROI.
• Manage distribution lists in coordination with HR and IT to ensure accuracy and segmentation.

Content Creation and Editorial Support

• Maintain and contribute to a consistent editorial calendar across corporate channels, ensuring a strategic cadence and message integration.
• Review and refine content to ensure brand tone, clarity, accuracy, and engagement across all materials.
• Collaborate with design and digital communications partners to produce visually aligned and high-impact content for both internal and external audiences.
• Produce or repurpose visuals, scripts, talking points, presentations, and video segments tailored to frontline and office-based audiences.

Minimum Education and/or Experience:

• Bachelors degree in Communications, Public Relations, Journalism, English, or related field
• 3–5 years of progressive experience in corporate communications, news/media, public relations, or related field

Additional knowledge and skills:

• Exceptional writing, editing, and storytelling skills with strong attention to detail
• Strong knowledge and understanding of AP Style, plain language writing, and inclusive communication principles
• Experience crafting content for diverse audiences and formats, including email, presentations, scripts, and digital channels
• Experience in media relations, incident/issues management, or change management communications
• Excellent interpersonal and collaboration skills, with the ability to work cross-functionally
• Comfort working in a fast-paced, deadline-driven environment with shifting priorities.
• Familiarity with communication tools (e.g., Microsoft 365, SharePoint, Teams, Mailchimp, Canva)
• Familiarity with measurement tools and analytics for internal and external communications
• Ability to translate complex concepts into clear, compelling messages

With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

Our Benefits:

• Medical/prescription drug, dental, and vision Insurance
• Health Savings Account
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• 401(k)
• Critical Illness, Hospital Indemnity and Accident Insurance
• Identity Theft and Legal Services
• Paid time off
• Paid Maternity Leave
• Tuition reimbursement
• Training and Development
• Employee Assistance Program (EAP) & Perks