POSITION PURPOSE
Performs one or more program administration and compliance functions related to pre-employment background investigations/criminal history records, Company and Federal drug and alcohol testing policies and regulations, and pilot records. Ensures compliance with all Federal Aviation Administration (FAA) and Department of Transportation regulations as applicable.
ESSENTIAL DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Background investigations and criminal history records
- Reviews and adjudicates background reports for new hires to determine employment eligibility.
- Fingerprints associates and contingent workers as needed to allow access to secure areas in airports and company facilities. Obtains Criminal History Records Checks (CHRC) for all covered associates.
- Reviews and investigates contents of background reports and CHRCs with candidates and/or associates.
- Serves as point-of-contact for applicants and trainees in answering questions regarding the progress of background verifications.
- Completes I-9 verification process for all new hires as well as all necessary reverifications.
- Prepares and participates in annual internal and federal audits.
Drug and alcohol program
- Directs associate drug and alcohol testing (to include pre-employment, random, reasonable suspicion, and post-accident testing) in accordance with Company policies and Federal Aviation (FAA) and Department of Transportation (DOT) regulations.
- Trains supervisors and managers in recognizing associate behaviors which would signify the need to conduct a drug and/or alcohol test. Tracks training dates.
- Petitions other employers for associate training and employment records in accordance with FAA regulated turnaround times.
- Responds to issues on a 24/7 rotational basis.
- Supplies drug and alcohol records to requesting airlines or other FAA regulated entities within regulated timeframes.
- Performs and participates in audits as directed by the FAA Drug Abatement Division.
Pilot Records Database (PRD)
- Enters and maintains pilot records related to employment, training, discipline, and drug and alcohol records into the PRD.
- Obtains and review driving records for pilots through the National Driver Registry and state motor vehicle records.
- Responds to requests from airlines for additional records within regulated timeframes.
All Compliance Specialists are required to perform the following administrative functions satisfactorily:
- Tracks test results, collects documents, enters data, and files information in an audit ready style.
- Reviews vendor and TPA invoices for accuracy; resolves any discrepancies.
- Works with Talent Acquisition and management teams.
- Electronically files documents and updates spreadsheets per company policy and federal regulations. Enters data into applicant profiles. Maintains accuracy and integrity of all information in databases to support compliance regulations.
- Other duties may be assigned to this position, as needed.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.
EDUCATION and/or EXPERIENCE.
Associate’s degree and at least 2 years of related experience, OR
High School diploma and 5 years of related experience or and equivalent combination of education and experience.
Strong verbal, oral, and computer skills.
Excellent organization and follow-through skills.
Able to respond proactively, be deadline driven and able to manage changing priorities.
Intermediate Microsoft Office skills
PREFERRED EDUCATION and/or EXPERIENCE
Bachelor’s degree or training in a related field.
Strong organizational and task management skills.
Airline and/or Drug and Alcohol compliance experience preferred.
Certification as a Certified Designated Employer Representative (C-DER).
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization.
REASONING/PROBLEM SOLVING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
DECISION MAKING
Customer Service focus when making decisions on how to carry out specific day-to-day tasks. Consults with supervisor on anything out of the ordinary.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Able to move about the work environment.
Frequently required to stand, walk, sit, talk and hear.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
Typically not exposed to extreme environmental conditions. Able to carry a company phone and be
“on-call” after normal working hours to coordinate any Post-Accident and Reasonable Suspicion testing.
TRAVEL REQUIREMENTS
Travel up to 20 of the time, including overnight stays.
EQUAL OPPORTUNITY EMPLOYER, DISABILITY, AND VETERAN ACCOMODATIONS
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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