Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

The Analyst, Crew Scheduling is a member of the Crew Scheduling Operations Support team within the Integrated Operations Division. Leads multiple initiatives that include application testing and development, analytics and data gathering, and data research and reporting.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead application testing efforts for crew scheduling systems, including test planning, execution, and issue resolution.
• Participate in development of initiatives and processes to enhance efficiency in the Crew Scheduling department
• Conduct detailed research and generate reports to support decision-making within Crew Scheduling and the broader Integrated Operations team
• Analyze large data sets to identify trends, performance metrics, and opportunities for process improvements
• Identify operational challenges and develop proactive strategies to address them
• Collaborate with various stakeholders to ensure solutions and resolutions are well adapted to the business and operational objectives

Minimum Qualifications- Education & Prior Job Experience

• High School Diploma or relevant work experience
• 2 years of experience in data analysis, operations support, or application testing

Preferred Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Business, Operations Management, Data Analytics, or a related field
• Knowledge of Crew Scheduling applications and business processes
• Hands-on Knowledge and experience in a technology environment
• Experience working with Agile methods and tools
• Research and analytics background, including tableau, azure, Opshub, Opstrak, FOS, and various crew applications
• Powerapps/platforms, PowerBI experience

Skills, Licenses & Certifications

• Knowledge of Microsoft Office tools including Word, Excel, PowerPoint, and Outlook
• Knowledge of quality management, program analysis skills, and research skills
• Excellent analytical thinking and problem-solving abilities
• Ability to work with minimal supervision
• Ability to be flexible and capable of adapting to constant change
• Ability to effectively meet deadlines and prioritize tasks in a dynamic and fast-paced work environment
• Ability to work in a stressful environment
• Ability to report to work on a regular and timely basis
• Satisfactory Attendance and Performance
• Ability to work shifts, weekends, and holidays, as needed

• Feel free to take advantage of all that American Airlines has to offer:
• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.